OpsPulse Terms of Service

Effective October 10, 2026. OpsPulse is operated by OpsAlignment.

These terms govern use of the OpsPulse web application and its connectors (the “Service”). By signing in or using the Service you agree to them on your own behalf and, where you act for an organization, on its behalf. If your organization has a separate written agreement with OpsAlignment, that agreement controls where it conflicts with these terms.

1. Accounts and access

• Access is granted by an organization admin. New sign-ins wait for approval and may be declined.
• You are responsible for activity under your account and for keeping your sign-in credentials private. Tell your admin promptly if you believe your account has been misused.
• You must be at least 18 and using the Service for work on behalf of an organization.

2. Your data

Your organization owns the content it and its users enter into the Service, including data synced from connected Google accounts. OpsAlignment may use that content only to provide, secure and improve the Service, as described in the Privacy Policy. You are responsible for having the right to enter the content you enter and to connect the accounts you connect.

3. Connected services

The Service can connect to Google Calendar, Google Sheets, email, and third-party AI assistants when you or your admin choose to connect them. Those services are governed by their own terms. You can disconnect them at any time. OpsAlignment is not responsible for the availability or behavior of third-party services.

4. AI-generated content

The Service uses AI models to summarize data, draft messages, flag possible problems and answer questions. AI output can be wrong, incomplete or out of date. It is provided to help people notice things, not to make decisions for them. You remain responsible for verifying any output before acting on it, and for all operational, safety, financial and employment decisions. Do not rely on the Service as a safety system or as the sole control for any process where an error could cause injury or significant loss.

5. Acceptable use

You will not:

• use the Service to break the law or infringe anyone’s rights;
• attempt to access data of another organization, probe or disrupt the Service, or bypass its access controls;
• upload malicious code or use the Service to send unsolicited messages;
• resell the Service or use it to build a competing product.

6. Availability and changes

We work to keep the Service available but do not guarantee uninterrupted operation. We may change or discontinue features with reasonable notice to organization admins. We may suspend access to protect the Service or its users.

7. Fees

Any fees are set out in the agreement between OpsAlignment and your organization. Where no fee has been agreed, the Service is provided for evaluation and may be withdrawn.

8. Disclaimer of warranties

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, OpsAlignment disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that the Service or its AI output will be accurate, error-free or uninterrupted.

9. Limitation of liability

To the fullest extent permitted by law, OpsAlignment will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, production, data or goodwill, arising from the Service. OpsAlignment’s total liability for all claims relating to the Service is limited to the amount your organization paid for the Service in the twelve months before the claim, or one hundred US dollars if nothing was paid.

10. Termination

Your organization may stop using the Service at any time and request deletion of its data. OpsAlignment may terminate access for breach of these terms. Sections 2, 4, 8, 9 and 11 survive termination.

11. Governing law

These terms are governed by the laws of the United States and of the state in which OpsAlignment is organized, without regard to conflict-of-law rules. Disputes will be brought in the courts of that state.

12. Changes to these terms

We may update these terms by posting a new version here and updating the effective date. Material changes will be announced to organization admins by email. Continued use after the change means you accept it.

13. Contact

OpsAlignment · jlinton@opsalignment.com